Jim Myers, Sr. V-P, Customer Service has sent a mass mailing (by regular mail) dated June 26, 2010 to Bell customers who currently receive a paper invoice. Titled "We're going green", it notifies current subscribers that, effective next month, they will no longer receive paper bills ...
Fido has sent a collection agency after me for a de-activated phone number. They continued to charge me even though the phone was not in use. The excuse "you did not call in to let us know you wanted it canceled" I think it was obvious if the number didn't even work anymore. My husband ...
I recently signed new wireless plan from a Rogers phone rep. I spent 18 minutes on the phone getting the plan and cost explained in detail because it would be a corporate billing plan. Two days later my blackberry can as promised via ups, but the plan and cost did not jive with what was discribed ...
They cheated me when giving connection. I was told 11.95% discount per phone registered in the house, so in total I will get around 48% discount. I registered and did not use the connection because I found out through customer service that the discount amount told is not correct. I have been ...
HORRIBLE CUSTOMER SERVICE... this is the second time in two years we have scheduled a service call and no one has shown up. This time we did get a call 1 hour before they were expected and told that they had no technicians and they needed to come tomorrow. So now I am the lucky one who will have to ...
On June 30, 2010 my Blackberry Storm 2 was stolen while I was on a trip to Montreal on the way back. We had stopped by St. Joseph's Oritoire (Church) before heading back home only to find out 30 or so minutes later that we were victims of theft (my wife and I as well as another couple who are our ...