Over 4 hours spent trying to get hold of the cancellation department. Absoultly ridiculous. A sytem structured to prevent people from cancelling. After 13yrs with Rogers and basically a satisfied customer who paid every bill in full and early, I WILL NEVER GIVE THIS COMPANY MY BUSINESS AGAIN. ...
Ell Hell what a pathetic and incompetently run company; they are harassing a senior with dementia threatening to cut off her phone service. The thing is - it is Their mistake and has been "Corrected' multiple times by their NoCustomer service dept. This is no surprise, as a customer for about ...
This company has issued a collections agency on me to pay $169 of false billing calls. These calls came through dakota in the usa. Beware as the company's 1-800 number to call them you get some emergency company who tell you too look up in your phone book. I called the better business bureau and ...
After my home phone went dead, I tried using an on-line chat with a representative to report the problem. The representative requested that I divulge my account number and password. I did not trust the on-line chat to be a secure form of communication so I refused to provide this information. As a ...
Vonage is a very greedy company, not only are they holding my existing number hostage that i have had for 14 yrs, and continuing to take payments from my credit card the first of everymonth, Even though i have done a letter of agency form with my new voip carrier, and am saving over 50%, i am in ...
Unbelieveable service. Attempted to reduce my service, to save money in tight times. 2 months later, I am told I have a "data contract" and as a result I was dinged more than 2x what I tried to save, and I didnt even have or use the service. The only way I could do this is online. These ...