Complaint / review / scam report
Premier Fitness
Equipment not working

I joined Premier Fitness 2 months ago with my wife at the Kennedy Rd location in Scarborough.

Since then I became aware that much of the equipment was not working .

For instance out of the 30 treadmills they have only about 5 were functioning and they were not working all that well.

Exercise bikes has pedals missing from them and other machines are also down.

I spoke to the manager who made lots of promises but did not do anything.

I called their head office and left messages for the Customer Service Manager who never returned my call.

I finally spoke to a fellow named Terry who was supposed to be Vice President of Sales.

At first he sounded very surprised that I was able to reach him.

He then started making excuses and promised me that repairs would start in 2 weeks or I should contact him again.

I waited over a month and nothing was done. I called again and emailed him but got no response.

Meantime my wife and I started going to another location further away from us.

Although the equipment there is more modern, it too is starting to break down and I cannot get an answer as to when it will be fixed.

To call Premier Fitness a rip off is being polite.

It is very important to let as many people know as possible to stay away from their clubs
Author: Contact with Author

Offender: Premier Fitness

Country: Canada   Province: Ontario   City: Toronto

Category: Sports


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