I joined Premier Fitness 2 months ago with my wife at the Kennedy Rd location in Scarborough.
Since then I became aware that much of the equipment was not working.
For instance out of the 30 treadmills they have only about 5 were functioning and they were not working all that well.
Exercise bikes has pedals missing from them and other machines are also down.
I spoke to the manager who made lots of promises but did not do anything.
I called their head office and left messages for the Customer Service Manager who never returned my call.
I finally spoke to a fellow named Terry who was supposed to be Vice President of Sales.
At first he sounded very surprised that I was able to reach him.
He then started making excuses and promised me that repairs would start in 2 weeks or I should contact him again.
I waited over a month and nothing was done. I called again and emailed him but got no response.
Meantime my wife and I started going to another location further away from us.
Although the equipment there is more modern, it too is starting to break down and I cannot get an answer as to when it will be fixed.
To call Premier Fitness a rip off is being polite.
It is very important to let as many people know as possible to stay away from their clubs