Complaint / review / scam report
Microsoft, xbox
Customer service (lack of that is)

WARNING-WARNING-WARNING STAY AWAY FROM XBOX 360

I bought an Xbox in december of 2010 as a xmas gift for my teen. After only 4 months, the tray that opens and closes as been stuck shut since mid-april 2011. I called XBOX customer service(read as incompetent and pathetic)1-800-469-9269(english service) and talked to the phillipines where i had to give and spell all my coordinates 3times, I was promised a shipping order e-mail or direct mailing within 24 hours so I could send the junk to get repaired. A week later I call back the same phone # but this time ask for french service, I'm now talking to Egypt, again I give and spellout my coordinates 3 times, again same e-mail or direct mailing promise bullscrap. I call, a week later, Best Buy, where I bought the XBOX JUNK, they give me a XBOX phone# that is impossible for me to reach from my area code(1-800-469-9262).Call back XBOX JUNK aweek later I"M in Colorado, U.S. SAme E-mail promise. week later, Gabon, Africa, same F! **&& crap. Call back best buyand they give me a phone# that is that is not in service(1-800-367-6992-69. XBOX and BEST BUY quite the pathetic pair. STAY AWAY from XBOX 360 video games, they're machine is JUNK and they're customer service, incredibly, is worse. I bought a Nintendo 64 10 years ago and it never broke. I bought a PS2 5 years ago and it never broke.

WARNING-WARNING-WARNING STAY AWAY FROM XBOX 360 VIDEO GAME MACHINE
Author: Contact with Author

Offender: Microsoft, xbox

Country: Canada   Province: Québec

Category: Shops, Products, Services

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