Complaint / review / scam report
AirG
Unauthorized services and charges on my bill Vancouver, BC

I have a Verizon prepaid phone that is only used once every other month. I opened up last months bill and saw several charges for a "Premium SMS" service during a time period when the phone was off. I called verizon and the charges come from a company called AirG. Apparently AirG send me several text messages saying that if I did not reply and opt-out, then I would be subscribing to their services. First off, if I did receive such an text, I would have deleted it immediately as spam.

Second, everyone should know not to reply to such text anyway because of scammers and spam list. My last bill had over $40 in unauthorized charges. The Verizon customer service said they could not do anything because I did not take action to "opt-out". I tried explaining that I never authorized any services and beside, how could I choose to opt-out if my phone has been off. But apparently this company has to power to simply charge people at will. Such a ripe off. A complete scam of a company.
Author: Contact with Author

Offender: AirG

Country: Canada   Province: Canada
Phone: 16044082228
Site: corp.airg.com

Category: Shops, Products, Services

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