Complaint / review / scam report
Sears canada
Price match policy is a rip off

I bought a Tv stand.6 days later was on sale at dell.ca for a 100 dollars cheaper.Iwent to sears and the lady told me that if I bring the print out with the advertised price she will match it. Came back and it was someone else at the counter told me that store only sell products in us dollars.before I went to Sears for price match i phoned dell they have a canadian website and the price was in canadian dollars plus theyb do not charge chipping and handling in orders over 200.I asked to speak to the manager(wich seems to be a sunday so it was someone fairly young and unexperienced)

she told me the reason for not doing the match was 'cause it was in us. dollars.I told her to call the 1 800 number on the print out which it have a canadian flag and actually the price is in canadian dollars.then she changed the story and told me that the do not price match from online advertising.nevertheless dell have a store in ontario.Then i said i will bring it back.then she said that they will charge me restocking fee.nevermind on the pass year i had bought 3 tvs, a vacuum cleaner, also watcher and dryers, a fridge etc.Since they do not care about costumer loyalty i will not buy anything else there. seems to price match and they do not give you a hard time.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.
Author: Contact with Author

Offender: Sears canada

Country: Canada   Province: Ontario   City: Oshawa
Address: 119 king st

Category: Shops, Products, Services

0 comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.