Complaint / review / scam report
International Discount Club
IDC Dishonor refund policy

We received a call from IDC (International Discount Club) that we won free trip to Las Vegas and we could pick-up the price after attending presentation about their service in their office.

Oct 27, 2009: signed membership after presentation at IDC-office, paid membership fee $3, 298.00. Agreement has written full refund policy if done within 10 days.

Nov 1, 2009: came to IDC-office to cancel membership, being told to make appointment with Acccount Manager first.

Nov 6, 2009: finally able to sign cancellation agreement. Refund term changed unilaterally from 15 days to 15 business days.

Nov 25, 2009: after several contact attempts, received call from IDC accountant who promise to send check on Nov 26.

Dec 1, 2009: refund not received, called IDC, the accountant said the check was returned due to wrong address. He re-sent again the check on this day.

Dec 3, 2009: refund still not recived, sent email to IDC to prepare a check to be pick-up the next day in person.

Dec 4, 2009: visited IDC office. An employee told that the check was sent in the early morning and give us a PHOTOCOPY of the check.

After many broken promises we filed a small claim. What happened to us is similar to Ripoff report #539498.
Author: Contact with Author

Offender: International Discount Club

Country: Canada   Province: Ontario   City: Mississauga
Address: 3397 American Drive Unit #7
Phone: 9056730700
Site: idclub.ca

Category: Shops, Products, Services

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