» » Bloomex - Delivery disaster! | #1751

Complaint / review / scam report
Delivery disaster!

I ordered flowers to be delivered between 12-5 p.m. The flowers were brought to the house in the morning (wrong time). No one was home. Attempted delivery again the next day. No one was home. The next week when I learned of the situation I phoned and emailed several times and was offered a refund for the flowers ($37.99 plus tax), but not the $9.99 delivery fee. I asked for a full refund, not willing to pay for a delivery service that was not done properly (wrong time). My request was sent to a disputes dept. I received an email, and reimbursement of $29.22, less than what I had been previously offered on the phone ($37.99 plus tax). Subsequent emails have gone unanswered.
Author: Contact with Author

Offender: Bloomex

Country: Canada   Province: Ontario   City: Toronto

Category: Shops, Products, Services


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