» Shops, Products, Services » Complaint / review: - Poor condition, damaged flowers | #12808
Poor condition, damaged flowers

A friend of mine arranged for 24 long stem red roses to be delivered to my home on Jan 5/10 before noon. They arrived about 4pm, in poor condition (damaged flowers, two different types of roses, two different batches of flowers). I submitted a complaint by both phone, and email (as instructed - including photos of the flowers). A representative called me and said they would be replaced. Over the weekend I received a call saying that the replacement flowers would be delivered on Tuesday. They have not arrived. I phoned the company earlier today to make inquires and no one has called me back. I would not recommend this company to anyone wanting to order flowers over the internet.



Country: Canada   Province: British Columbia

Category: Shops, Products, Services


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