Same day service??? I ordered Mother's Day flowers on Fri May 8. The order was confirmed on Sat morning. Sat evening I came home from work and found and email stating that the florist was out of stock and the flowers could not be delivered, so I ran out a got something else and arranged for my ...
I thought through the experience this afternoon and finally decided to write this letter, which I rather not call a complaining letter from a customer’s perspective since the story itself goes far beyond just a simple customer service case. I felt being deprived of basic human right – which might ...
I bought a piece of furniture from this company, complete with delivery and installation. When it was delivered to my house and installed by their crew, we saw that it was damaged. One of their delivery men called their office to report the situation and they were instructed to replace it. So they ...
Telus gave us a free my five service for a year, got us comfortable using the service and then without a reminder or the option to buy the service, pulled it and has charged us $600 in charges for the month. Do I have any recourse to fight this? ...
I ordered a magazine subscription as a gift for Christmas in December 2009. To date, my friend has not recieved the magazine. My repeated emails to their customer service resulted in the same automatic reply. My phone calls to their customer service line never actually reached a real person and my ...
I pulled into this gas station and have experienced a few occasions where the gas attendant asks me for my credit card and rings it through before the gas is even being done pumped. I asked the gentleman to stop doing that. Today, I went in and asked for 40.00 gas and when the young clerk asked me ...