Complaint / review / scam report

Back in december we were conned into using site sell by a lady who we were paying to do a website for our company. Little did we know that even though she had collect a payment from us for the web site, that she was collecting a payments from sitesell and their "5 Pillar Affiliate Program". That was her main interst as it transpired. Like lemmings headed to the sea, we contracted for 3 sites abefore we realized the enormity of our mistake. What stared as an issue with emails and the use of white pages turned into a nightmare. There is no support for sitesell, you email them and wait several hours (if you are lucky) for a response which does not help. As it turned out we never got the email isue resolved and sitesell thinks that one email is adequate for a company. Mind you, you can have lots of email addresses but they all have to go to the same place...??? excuse me!

We had been with godaddy and were happy with the hosting service so after knashing our teeth for a week we asked for a refund. Then, we found we needed to pay $100 for our web site on a zip file not do that as it is unusable information unless you are with sitesell. We have spent $700 redoing the site which is happily up and running with Godaddy. and as for the refund...6 weeks and still no refund. Lots of emails but no money.

Author: Contact with Author

Offender: Sitesell

Country: Canada   Province: Québec   City: Montreal

Category: Internet & Web

1 comment

DeniseTaylor July 24, 2012 2:56 PM
This is a duplicate post. This matter has been rectified.

The actual source of the issue was beyond our control, but we worked to get it resolved.

Thank you and best of luck to you!

Denise Taylor
SiteSell Answers
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