Canada-Complaints.com » Internet & Web » Complaint / review: 3Web - 3Web long distance unauthorized debits | #547

3Web
3Web long distance unauthorized debits

I’ve recently filed a complaint against 3Web/CIA with the Better Business Bureau. Despite the fact that I closed my long distance and internet accounts with them over a year and a half ago, they’re still taking unauthorized debits from my bank account. They’ve completely denied any wrongdoing, and have gotten contradictory responses from their customer service people. One email I received said my account was in fact closed and that the debits would stop. That was 8 months ago, and they still haven’t stopped (well, they will now because I ended up closing my bank account because of this!)

This is a horrible company to deal with - STAY AWAY!

Date:

Company: 3Web

Country: Canada

Category: Internet & Web

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