Canada-Complaints.com » Internet & Web » Complaint / review: Shop Star Style - shopstarstyle.com - Took my money and never sent me goods via AlertPay.com | #23742

Shop Star Style - shopstarstyle.com
Took my money and never sent me goods via AlertPay.com

Shop Star Style (www.shopstarstyle.com) is an internet based company that claims to sell replicas of designer brand goods (purses, shoes, wallets, etc). In February, I decided to take a leap of faith and purchase a pair of shoes on the site. When it came time to pay, the only options are paying this Jennifer Milner person via Western Union, a money order, or Alertpay.com.

I chose to pay her via alertpay.com with my Citibank Mastercard Debit. Alertpay is an immature, undeveloped company with basically no customer service reps, by the way. I called them to see if they had ever had any issues/problems with Shop Star Style and was on hold for 58 minutes after an automated answering service answered my call! so forget them, they are useless. i do know they seem to be legit by the way and researched them off Amazon.com

So, over a month ago i purchased my goods from Shop Star Style and paid via alertpay that same day. they did not take their money right away i noticed... it took them 5 days to take the money from AlertPay, but they did eventually. There was an automated response email sent to me thanking me for my order, and it gives a summary of my order with no shipment info or tracking number. i still have yet to receive that info! Then a week after i made my purchase from Shop Star Style i get an email, a one liner, "thankyou for your order.

you will receive your shipment in 5-10 business days. regards, Leanne" again, no tracking/shipment info. i have sent numerous emails to [email protected] (Leannes email) and get no reply. i call Jennifer's number that she leaves on her website - i get a voicemail that is full! i also emailed the email address that this Jennifer Milner gives as her email address for her alertpay, of course nothing. that email is [email protected] and its useless.

now, i am using my bank to investigate them as they are doing a fraud investigation now. i WILL get my money back, and do everything in my power to bring charges to this joke of a person. her website needs to be legally forced off the computer, asap. Shop Star Style is a fraud, fake, scam, phony. DO NOT GO THROUGH THE TROUBLE I HAVE GONE THROUGH, YOU WILL HAVE YOUR MONEY STOLEN AND NO GOODS SENT TO YOU.

Date:

Company: Shop Star Style - shopstarstyle.com

Country: Canada   Province: Manitoba   City: Winnipeg
Phone: 2042238422

Category: Internet & Web

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