Canada-Complaints.com » Internet & Web » Complaint / review: BingoNet, V3 Networks - BingoNet, V3 Networks Online bingo Rip Off: Private information, Allowed Chat Abuse & Membership Benefit Lies | #18293

BingoNet, V3 Networks
BingoNet, V3 Networks Online bingo Rip Off: Private information, Allowed Chat Abuse & Membership Benefit Lies

BingoNet Store:
After you join, you find out that the store is only open twice a month, with very limited Gift Certificates. 10 Seconds and they are out of stock. The store will tell you when you try to get your next Gift Certificate, right to the second.

Don't believe that, I have gotten in the store only to click on the Gift Certificate only to be told I cannot purchase. Support's answer was that you cannot get a Gift Certificate until 24 hours after your 30 days? They will never admit that they have a problem and give you the Gift Certificate that you should have received. So which is it? Every 30 days or every Month and for Gift Certificates?

The Cliques on Bingonet do not have a problem with the store, raffles, tournaments or getting points, you can view their points on the top 10 every night or in the Bingonet league with year to date. Playing only a few hours they seem to have good cards every day, some more than 500, 000 since January.

Chat Abuse:
When I first started playing at Bingonet, I was confronted and followed by members Pwdrmeblu & Blinky. They are a main clique that makes rude, ugly remarks when they find a target. I send an email to support. They reply that they would handle the situation. I had to change my bingonet id and was told to use the ignore button. They gave an excuse that they thought I was someone else.

So they allow this clique to abuse other players, the abusees should use the ignore button. Anyone who joins the site should be wary of Pwdrmeblu (leader of clique), Blinky, Bipps, BB317, Bobble (the lackies) to name a few. These are long time players and seem to have the Management's (Vera) support.

Managements Approval of Abuse:

I have seen where this clique has gotten so far out of hand with racial remarks, and physical threats on others that Vera (management) was called in. At first Vera threatens to remove their chat, then she stays to chat with the clique. Laughing and stating to the one that was abused to use the ignore button. She makes remarks such as: if I was a player I would be in your group (clique)

I have reported many abuses of other players, only to be told that they did not see any abuse in the chat log. I now know how to copy chat, alternate, control, print screen and paste into email or word document. This still will not do any good with Management. Chat rules change as they suit the management, and will never be written on the site.

Privacy Abuse:

In Bingonet's Privacy Policy it states In addition, our employees and any 3rd parties are contractually bound to protect the confidentiality of your information and access is restricted to those with a need to know the information to carry out the identified purpose

I have seen Vera (management) in chat state in chat when asked where a player is Let me check if she's paid up yes she is, maybe she is sick Also, this player that is saying she is leaving the site in chat, is the second highest paid out in GC's $??? (gives the amount) for the year and has no room to talk about this site. Also a CL when questioned on a player, stating email me after this and I will give you her email address? Where is the Confidentiality or Privacy? Vera (management) conducts herself more like a player than the Manager.

Many players have Vera & Employees of Bingonet on IM. I would like to know if any of the cliques are relatives, instead of friends of the management.

Getting out:

The only way to get out of Bingonet is to change your Mastercard or Visa. Call them up and have your Card number changed, they will continue to charge your account if you don't.

Mark Burgess is owner, as far as I know and still has address active as V3 Networks, 1101 Aviation Parkway, Morrisville, NC 27560, Phone (919) 462-9652 not US phone number. I have written Mr. Burgess asking for all my Money back for these abuses, no reply.

Marge
anonymous
U.S.A.

Date:

Company: BingoNet, V3 Networks

Country: Canada   Province: Ontario   City: Smith Falls
Phone: 9194629691

Category: Internet & Web

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