They told me my refund for personal training was approved after receiving a dr's note. Then after 6 weeks they changed they're mind and started making up excuses. My pt got injured went to hospital and did not put my dr note in my file and they accused me of lying about submitting it. James Nigaid from the head Office was Of no help and seemed like he was getting a kick out of denying me. I followed everything they told me to do and in the end used that against me and said you can't prove anything as it's not on paper. Do not sign up here and do not sign the contract.
Most unprofessional corporation I have dealt with. I believe everyon should call they're local papers and make a effort to expose these guys. What a disgrace to a Canadian business I bet the owner patch would be proud. What a scumbag organization!!! Stay away and complain until we deal with these bullies and hit them where it obviously hurts they're wallet. This is how you have to deal with these people they make it difficult in order to steal what is yours do not give up and pursue it at all cost.
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