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  • Mademoiselle Spa And Fitness Center - Mademoiselle Health Club - - Connie Hamilton Ripoff! Hot Tempered And Shady Staff Extremely Rude And Militant Staff Scam Artist Club Once you pay your membership they think they have some kind of god like power to control you! | #17086

Complaint / review / scam report
Mademoiselle Spa And Fitness Center
Mademoiselle Health Club - - Connie Hamilton Ripoff! Hot Tempered And Shady Staff Extremely Rude And Militant Staff Scam Artist Club Once you pay your membership they think they have some kind of god like power to control you!

I had signed up for this club only 3 days ago and so far was not impressed by the receptionist who never cracks a smile and the extremely young ( 15-19? ) staff members who have no idea what they are doing half the time. If I knew when I joined this club that it was a chain of Premier Fitness I would have turned back and ran as fast as I could.

On my third day at this club I politely asked one of these staff members if they could hold my back somewhere in since I forgot my lock at home. I was stunned to see this staff member get immediately upset and tell me condescendingly that at all times I was to bring my lock with no exceptions. I have never experienced such rude treatment in a gym environment, but decided to brush it off as nothing.

I decided to go to the gym area and stated that I would just bring my gym bag in with me and stated I did'nt want to be an inconvenience to them, so I will just take my bag with me. About 20 minutes into my workout on the elliptical machine two very young girls without uniforms to even indicate that they were staff members approached me very seriously demandign I leave my gym bag at the front, the one girl "CONNIE HAMILTON" who claimed to be the manager and the owner of the club refused to hear my side of the story how the first staff member refused to hold my bag. CONNIE HAMILTON continued to become agressive and edgy and I knew I was not dealing with a stable character so I refused to talk with her further.

After feeling mistreated and angry for being bullied by these staff members, I came out to the reception area requesting head office contact information..again in a polite and civil manner. This girl CONNIE HAMILTON had stated that she "did not feel comfortable with me being there" in was canceling my membership on the spot. I demanded my money on the spot and she tried to use control and manipulative techniques to make herself look superior in front of te other 4 staff members aimlessly standing around. She refused to refund my money and said she will not return it to me unless I complied with her controlling and very militant and unprofessional conduct to grant my refund. I ended up having to snatch the reciept and club agreement out of her hands and leaving this club. I am now reporting this club to the Better Business Bureau, I am also in the process of attaining legal advice to retun my $125.00 I paid in cash to sign up for two months.

This girl CONNIE HAMILTON seems like she just got out of prison with her hard and extremely shady manner.
Trying to get a head office number from these staff members was next to impossible...I am still searching for it.

Ashleen
Brampton, Ontario
Canada
Author: Contact with Author

Offender: Mademoiselle Spa And Fitness Center

Country: Canada   Province: Ontario   City: Brampton
Address: 170 Sandalwood Parkway
Phone: 9054959980

Category: Health & Medicine

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