Canada-Complaints.com » Electronics and household app. » Complaint / review: TVDVDPlanet - TV DVD Planet Fraudulent billing. Charged me twice for one product. Will not give money back. Won t respond to my complaints anymore. Saint-Laurent Quebec H4T 2B3 | #17697

TVDVDPlanet
TV DVD Planet Fraudulent billing. Charged me twice for one product. Will not give money back. Won't respond to my complaints anymore. Saint-Laurent Quebec H4T 2B3

I ordered one full DVD set of the series Boy Meets World online. I received two emails charging me $139.98. I was worried and emailed them but they assured me that I only ordered and was charged for one product.

However, I received two products in the mail, but I refused the second one and had it sent back to the company. I sent another email telling them what happened and sent a copy of the bill. Now, they will not respond to any of my emails, and have not given me a refund. I've tried calling, but I can't get through to them. It's very unusual that they were able to email me before, but now they won't respond to my request for a refund.

Date:

Company: TVDVDPlanet

Country: Canada   Province: Quebec   City: Saint-Laurent
Address: 3700 Rue Griffith Suite 62
Phone: 8777

Category: Electronics and household app.

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