Complaint / review / scam report
Poor customer service

When our less than a year old washing machine broke and flooded our finished basement, we called Leons to see what they would do. The woman in the service dept. said all they could was send the repair man out on Thurday. My machine flooded the Sunday prior to that. So I said that was unexceptable and that I expect something to be done within a day or 2. Now being a business in this day and age you would think that they would offer something to satisfy their customer...NOPE! The lady started getting rude and when I asked to speak to the mgr, he was rude.So needless to say that once this is fixed I will never spend one dime in that store again! EVER! Terrible customer service. They did not offer a thing for my inconvenience no appology no nothing, just ignorance and rudeness.
Author: Contact with Author

Offender: Leons

Country: Canada   Province: Nova Scotia   City: Kentville

Category: Electronics and household app.


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