Canada-Complaints.com » Dating » Complaint / review: The Wedding Holiday - Worst service eve | #4865

The Wedding Holiday
Worst service eve

Once my wedding was done, I vowed to make sure no one else would have to deal with the Wedding Holiday. I want to post this in as many places as possible as a warning to brides to avoid this company unless The Wedding Holiday shape's up. Everything I say here is documented in emails, so it cannot be taken as slander. It is all fact.

I really wanted to book my wedding at Azul Sensatori, unfortunately it seemed that the only way to do this in Canada was through The Wedding Holiday. They were so nice at first, very helpful, but were pressuring me to book ASAP or risk losing my date. They required a $250/deposit per guest, and said if I reserved 20 spots right then, they would give me one passenger free. Not knowing how many people would want to go, I declined, and the offer was never made to me again. Lorraine also asked if I was interested on having my wedding filmed for TV, but never pusued it further. Once they had my money, I was transferred to an agent and never spoke to Lorraine again.

The first agent I dealt with seemed pretty good. However, she gave her two week's notice and departed without booking the upgrade she said she had booked. We were double charged, over-charged, misbooked, left without contact, it took over 1.5 months to get a refund. The nightmares were endless! DO NOT USE THIS COMPANY!

Date:

Company: The Wedding Holiday

Country: Canada   Province: Ontario   City: Missasauga

Category: Dating

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