We bought a outdoor woodfurnace 3 years ago& paid over 12, 000 for it that came with a lifetime warrantylast week i opened the door & water came pouring out all the welds in the top let go & it is an inclosed unit called dealer we bought it from all they said was they could get a welder to TRY &fix it but there would be no guarantee dealers name (joesph minten 30131 kerwood rd. rr#3 kerwood ontario nom 2b0) they then tried to sell me another furnace & if i didnt want to do that that they would buy back all the lines & piping for 1/3 of what i paid for it I have tried to get in touch with pacific western through e-mail but it doesnt work I have my sister do all this for me as i dont know anything about computers & i have conjestive heartfailure & had to give up farming all together i dont have the money to get another furnace & i shouldnt have to after paying that kind of money for this junk with a lifetime guarantee that i was hoping would last me the rest of my life PLEASE help me yours truely
Roy
london, Ontario
Canada
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