Complaint / review / scam report
Crack Doctor
Lifetime warranty? What does it mean?

A similar event happened to me .

I called The Crack Doctor to fix a leak in a foundation . Small leak from a crack that had developed . They (CD) sent out a tech and recomended a simple injection . $500 . Done I say . They do the job but several months later I see the leak from the same location . Call the CD they send out a Tech . CD re does the area . At this point I think no one is perfect let it go. Several months later same location, same leak . Call CD they send out a tech . Tech says there are voids in the first 2 attempts and is now impossible to seal from the inside . Repair must now be done from the outside .

A little frustrated I say whatever it takes . Then the phone call followed by an Email . Asking for $1300 . I say what about The Fully Transferable Lifetime Warranty? CD says We have spent enough time on this repair and cannot do the work for free .
Author: Contact with Author

Offender: Crack Doctor

Country: Canada   Province: Ontario   City: Brampton
Address: 2416 Haines Road, Unit 6 Mississauga, ON L4Y 1Y6
Phone: 18774955169

Category: Construction & Repair

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