We booked with Flyglobespan 6-8 months in advance for flights to and from Vancouver BC Canada- Dublin Ireland (even after reading ALL complaints) We left Vancouver International for Dublin Aug 17/08 with a 3 hour delay, which made us miss our connections, had a wonderful holiday all through Europe with all our other airline flights working on time!! The only computor access we had was in spain twice to read our seats were changed and we would be stopping to refuel somewhere, but no time change, Then In Croatia travels we had no Comp access, so when we arrived back into Dublin Airport Sept 22/08 @ 11:30 for our 3:00 flight we were told it left @ 10:30 am. I immediatly phoned Flyglobespan Customer service (as they did not have anyone to help or a customer service desk) and the girl on the other end of the phone said there is nothing they can do to help us they said they tried to get in touch with us (at our home in canada) and there next flight to Vancouver Canada, was NEXT June/09... GOOD_BYE .We called immediatly when we got home and listened to our voice mail and there were 2 messages, and 1 on our internet!! They said write a letter, but we warned you, and it is in our agreement that is all we have to do!! We had to buy a new flight from Dublin back to Vancouver and after 6 weeks travelling, this was almost near impossable!!! Our flights were not that cheap either, BUT There has to be something done to prevent all complaints, but I never want anyone else (especially someone travelling alone) to have that feeling of being STRANDED in any airport!!
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