Ref: Order# 4103029
Date Ordered : 2004-08-10 23:59:38
I ordered a mattress on 10th Aug 2004 online being a new resident in city.
Due to the very fact of not having own vehicle, I paid online against order by credit card on 10th of Aug for door delivery.
To my astonishment till today (March 2005) I have not received the ordered items.
My family suffered firstly because of waiting indefinitely in hope of getting the mattress but to no avail.
Till today March 2005, I have not received product from Canadian Tire, however they claim that I was not available at home, when me or my family were at home all 24*7 during first month of my landing in this town. Another **************** big but not final SHOCK & BLOW****************************** comes to me when my credit card company TD CanadaTrust Visa charged me 189 C$ for third time for the non delivered goods. I have been so far charged $567.00 and 100s of complaints to Canadian Tire & TD visa card for the undelivered goods which costs only 189$ if delivered.
*********As a new resident in this country I sought help from my bank, Canadian tire, Dispute Settlement Supervisor -BBB of Mid-Western Ontario Inc- but none were able to help me so far in last seven months, rather they have put a big hole in wallet. Also BBB took a wrong stand for against me in favour of Canadian Tire.
********Now my credit card company TD canada Trust visa say Canadian Tire has done fraud, and Canadian Tire says it is your problem, since their claim is that TD visa is doing fraud.
*******Wonder What vested interest TD Canada Trust Bank is having with Canadian Tire? May be to get some kick offs in return, for boosting their sales by misusing customer's information and credit facility by illegal and unethical means and doing credit card frauds.
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We have the court system to go about. I am sure Bunch of hungry and aggressive lawyers are willing to work on consignment, No matter how these cheaters hide under TOLL FREE NUMBERS, IVR, AND P.O. BOXES.
But for everyone's information please be careful of cheating and fraud practices of Canadian tire, specially if you buy something online. Your credit card would be misused plus you cannot even dream of product, forgetting the comfort of using the product.
complete rip-off company. absolute cheating.
Their management didn't even care to respond to my documented registered post complaint. Rather till today they are misusing my credit card in league with TD canada trust Bank.
Canadian Tire is liar.
Toronto Canada, Ontario
Canada
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