I am writing this complaint because I am not happy about how the store manager treats his employees.
He is rude and just makes people feel like crap. Everybody talks about how they don't want him at the store anymore because he yells at them and is just useless. He doesn't wear his uniform some of the times when he walks around the store. He interrups employees while they are helping customers. He has been rude to a couple of customers where they have actually come up to me and told me that he shouldn't be working in Petsmart because he has a bad attitude.
When someone higher then him comes into the store, he acts very professional, helps customers and is very nice to his employees. Once they are gone he is a totally different person. He swears, and just puts his employees in a bad mood. A number of people have quit because of how he is and they just can't put up with it.
He tells employees to do something and then goes outside for a smoke or talks on his cellphone while his employees are busting their ass trying to finish something and he does nothing at all to help, just yell at them when something isn't completed.
I use to love coming to work and working with all the animals and now i dont even want to go to work anymore because i know he is going to be there, and he is just going to make my day miserable. Please do something about this, you would be doing everybody a huge favor and maybe get a manager in that is actually able to be nice to employees and customers.
Thanks so much.