We ordered two $1.99 bottles of Acai cleanse pills as a 'free' trial offer or shipping only that showed up as a 'pop-up' on another site I was on (don't remember which one now). Next thing I knew had four charges on my credit card - two for around $3.00 or so (the $1.99 plus tax plus exchange) and then another two for $91.92 and $92.87!! I called Diet Max and was told that the fine print that was there when I clicked my order said if I didn't cancel within 5 days of ordering that I would be charged the full cost of each bottle! I said that doesn't make any sense - why would I cancel within 5 days when I hadn't even received the bottle (s) yet? They basically said too bad so sad that you didn't understand. They offered me a $20 refund which I have yet to receive. This is an internet scam and this company should be put out of business. Keep the complaints coming! I am fighting this!