Complaint / review / scam report
Canada Post
Run AROUND by CanadaPost OMBUDSMAN

Subject:Offensive Postal clerk at post office at Shoppers Drug Mart at 3003 Danforth Avenue, Toronto with a bad attitude tells customers to get out after overcharging and refusing to correct the problem

Our complaint concerns the middle-aged, caucasian-white, female, postal

clerk who wore no name tag and declined to provide her name either.

We were in a long line-up at the post office at Shoppers Drug Mart located

at Our complaint concerns the middle-aged, caucasian-white, female, postal

clerk who wore no name tag and declined to provide her name either.

We were in a long line-up at the post office at Shoppers Drug Mart located

at 3003 Danforth Avenue, Toronto, Ontario on January 11, 2011.

The line was moving very slowly. The postal clerk did not seem to know what

she was doing either. She was yelling at customers, particularly the visible

minority customers. Her bad attitude was abrasive and rude.

We checked the price she quoted with the printed postal price, and rightly

discovered that she had overcharged us. We asked her to correct the problem

and refund us the difference. Clearly, she had made an error. Instead of

correcting the problem, she told us to get out of the store.on January 11,

2011.

The line was moving very slowly. The postal clerk did not seem to know what

she was doing either. She was yelling at customers, particularly the visible

minority customers. Her bad attitude was abrasive and rude.

We checked the price she quoted with the printed postal price, and rightly

discovered that she had overcharged us. We asked her to correct the problem

and refund us the difference. Clearly, she had made an error. Instead of

correcting the problem, she told us to get out of the store.

Complaining to CanadaPost was of NO use since we received no reply.

Escalating to CanadaPost Ombudsman was a waste of time, since Beth Lambert, the CanadaPost Ombudsman did nothing about it.
Author: Contact with Author

Offender: Canada Post

Country: Canada   Province: Ontario   City: Toronto
Site: canadapost.ca

Category: Business & Finance

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