Complaint / review / scam report
Symantec
Norton Annual Renewal

I was billed $68.03 on my credit card for which the activity description of the monthly credit card statement says "Norton Annual Renewal 877-294-5265 ON. I have four operating computers in my house installed Norton products but three of them are still have 400 days of subscription remaining and I canceled automatic annual renewal for the other. I do not use other Norton product so I do not understand why I was billed. I did not receive any notification by email about this billing beforehand. I think the number written in the statement is telephone number. I am living in Canada but I am English as second language person. I can read and write English very well but have some problem in oral conversation especially communication through telephone. There is no reason I have to pay to the unknown charge without any chance to oppose it. Does any one help me to solve this problem.
Author: Contact with Author

Offender: Symantec

Country: Canada   Province: Ontario   City: Guelph

Category: Business & Finance

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