Canada-Complaints.com » Business & Finance » Complaint / review: Slap Chop - Unauthorized charges | #12220

Slap Chop
Unauthorized charges

My husband ordered Slap Chop online. He purchased this product (Slap Chop with free Graty) thinking it would cost $19.95 USD (a little more with Canadian currency exchange) plus S&H on both items, which we estimated might cost around $10. Soon after, we received 2 Slap Chops, 2 Gratys, and 2 cutting boards, which we didn't ask for nor were expecting. The only thing included with the package was a packaging slip showing all items included which were: 1 cutting board, 1 slap chop insert, 1 3rd graty blade, 2 Gratys, 2 Slap Chops, 1 surcharge.

My husband recently got his visa bill, and realized that not only did Slap Chop charge him $81.11, but some other company named BargainLink used his information to sign him up for some monthly membership, and charged him $22.00! My husband called BargainLink (the phone number was on the visa bill) and they said he signed up twice for their service, when my husband did not sign up for anything! BL said that he signed up for their services by entering his email address (note, they got his credit card information from Slap Chop, as my husband only gave this info to Slap Chop and not Bargain Link) and they were sending him a free gas card. My husband noted he did not want to be part of their membership and then asked where his gas card as he has already been charged one month's fee on BL. BL said he would have to re-sign up to get the gas card as he had just cancelled his membership! He hung up on them and then tried calling Slap Chop at their number indicated on the visa bill. Out of service! We then realized that the Slap Chop website provides no means for any consumer to actually contact Slap Chop other than to order their products.

These businesses are engaging in some clearly fraudulent and suspicious activity. Beware of both of these businesses!

Date:

Company: Slap Chop

Country: Canada   Province: Ontario   City: Otttawa
Site:

Category: Business & Finance

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