UPS
Damaged package/poor customer service

Two weeks ago UPS delivered two packages to my home-left them on the front steps (worth about $700) even though I left a note saying take it to neighbours if no answer. Opened the boxes the next day, ( I work nights) and found both items had been dropped/crushed. Called UPS to file claim after ...

BestBuy
Service plan

I bought samsung corby mobile from bestbuy, salesman convince me to get additional service plan in case anything goes wrong ill get new one and it did after 8months phone had some issues. I called customer service they send me ups package to send it and they will issue a gift card after 3weeks i ...

Canada Post
Lost Passport

I applied for US visa and they asked me to leave my non-Canadian passport (I am not a Canadian citizen) and a prepaid Xpresspost envelop, after months of investigation they sent me an email that they had sent the passport in the Xpresspost envelop I provided them with from the Consulate in Toronto ...