Sears Canada
Online ordering

Thought I'd give Sears.ca a try since the product I wanted was not available in their stores. Big mistake! Here's my experience: Dec 13th: I purchased the item online (my husband's only Christmas present), charging to my credit card. My receipt said that I could expect to pick up the product at a ...

Toys R Us
Shabby Policies for replacement

I ordered a train set for my child and they send me the wrong product. Instead of encouraging customers they claimed it is their policy to pick up the product before they refund the money or ship the right product. They should stop promoting their website if they cannot deliver the right products. ...