I ordered flowers for my mother's birthday. They were suppose to arrive on Oct 18th. No show, they showed up the Oct 19th. The vase was broken in a million pieces and the flowers were completely dead. I call customer service 4 times and emailed then 2 times. No response at all. I call again and got ...
1. Flowers were ordered on 5/9 and should be delivered on 5/11. I made a call to urban... in 5/11 morning - their answer was - "on delivery" 2. Flowers were not delivered on 5/11 (the order is time-sensitive, for birthday). 3. I sent two emails in the evening to get the standard response ...
Email to Urban florist, February 17, 2005 To our knowledge, we have received no service related to order invoice number 29089. The amount invoiced by your invoice #1-268436 has been paid by VISA. We have tried to contact you by email and phone (on several occasions) without anyone responding. Your ...
What a disappointment! We just got engaged a few weeks ago so I thought it'd be cute to send him flowers to his office... well, they never came! I've tried calling the 888 number for the past 3 days and all I get is a recording stating "heavy call volume". None of my emails have been ...
Urban Florist charged my account but did not deliver the flowers. They never responded to my email nor did I ever get through to customer service on the phone. They claim they have a feature on the web page that allows you to chat with a customer service rep. but it is nowhere to be found on the ...
My boyfriend decided to use this website as he was ordering from New Zealand to be delivered in Nova Scotia Canada. The product he chose to send was titled "Rose In a Box, With Teddy" and described as "a delightful duo including a 4" Plant in Artisan Box". The photo online ...