I ordered flowers for my wife's birthday Dec 26, 2005. The company had the flowers listed under "same day delivery". Not only have they not delivered the flowers as of Jan 4, 2006 but they also have failed to refund my money or return emails sent to their so-called customer service ...
First time user of Urban Florist and I did not enjoy it. I ordered flowers for my Grandmother's 93rd birthday - only for the flowers to be delivered to my place instead - I am over 800km away from my Gramma! The flowers were not what I ordered, I received pink "sweetheart" roses as ...
In December 05, I ordered 4 Gift Baskets but only received 3. Not only were they NOT as shown on their site, but one never arrived at all - of course I was charged the full amount $448.00. I managed to get $115.75 back from Visa but not without many phone calls, e-mails to Urban Florists' poor, ...
Ordered flowers on Jun 7-06 for delivery Jun 9-06 . Today is Jun 13-06 and the flowers have never been delivered. I called their advertised 866/800 number and it is constantly busy. I tried their 888 customer claim number and it is not valid. I checked the web and find many other individuals who ...
I received a confirmation email with the total amount I was to be charged. Two weeks later, I looked at my bank statement and saw that I had been overcharged. I emailed the company, to which they quickly responded. They told me to fax them my bank statement and they would refund me. I faxed my bank ...
I ordered the "3 Dozen Rainbow Roses" arrangement for my wife & 2 daughters. I included a card which read " 3 dozen roses for the 3 loves of my life... your beauty far outshines the roses". Imagine their faces when only 1 dozen roses came. I contacted the company many times ...