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Universal Power
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Universal Power
Cancel contract

I signed a contract for rate savings on my hydro bill and wish to cancelthis service that adds extra monet to my bill not savings. The company has informed me I will owe cancellation fees of $1, 300.00 to cancel. What can be done to cancel without this fee and be able to cancel this service. This ...

Universal Power
Deceiving new customers

Universal power agent came to my home and asked for utility bills. I gave him and was told that I am not signed to any protection plan and that is fine to sign with them. After couple of phone calls from Universal power I agreed to sign with them. Two days after that I had another phone call from ...

Universal Power
Direct energy

A few days ago a Universal Energy seller come to my house and I foolishly gave him a copy of my gas and hydro bills when signing a contract. I am going to phone tomorrow (Feb. 28) to cancel but I have some concern about the information about our bill that he has now. Do you have any suggestions ...