Every personnel I encountered, with one exception, was both incompetent AND rude, from the sales floor to the customer service desk, to dispatch, to delivery. (The one exception, one of the four telephone receptionists I needed ro speak to in my attempt to secure the delivery, was a surprise, but ...
After numerous phone calls, this is the first letter i sent: Dear Sir, I am writing you this email in a final effort in sorting out the stressful past couple of months I’ve had to endure with The Brick Marche Central. I received your phone number from the head office in Edmonton. After numerous ...
L order a armoire on Oct.20 2007 was told at that time delivery was nov.10 2007 its was OK so on Oct 24 l called to see if it was coming on that day told yes someone will call Nov 10 between 7am-9am no one call so at 930 l called the store they said l was not on the delivery sheet asked why they ...
I am not one to complain, but The Brick is absolutely ridiculous. I bought and paid for some furniture for my new home. I bought a mattress set, a chair and ottoman, a 9 piece dinette and a couch and loveseat. I bought all of this 1 month before I was moving in, and asked them to deliver on my move ...
My husband ans i bought a new bed at the Brick and had to send it back it was to hard, so we bought a new one at a higher cost they delivered it and it had a ripe in the bottom of the box spring so i called them in Courtenay and they came and fixed it. We tried to sleep in the bed and found that we ...
I bought a bedroom set at the brick and aked it to be delivered 2 weeks later, in my new house. The brick called me on the day scheduled for the delivery and since my phone was not working (new house) they did not deliver the furniture and sold to another client. I went to the store 12 hours after ...