Yesterday I bought a 1000 watt surround sound system. I pluged it in to my computer, turned it up and it was far from 1000 watts. My 10 year old 175 watt stereo was way louder. Today I tried to return it and was told that there was a 20% restocking fee. I was not told that there was a restocking ...
I bought an LG Fridge, stove, washer & dryer from Sears in September of 2010. The Fridge is a French Door Model. The doors on that fridge have always been very hard to close and if you don't slam them hard enough they stay open, the fridge heats up and you have to unplug it and wait for 1/2 an ...
I bought a new fridge from Sears that had an immediate problem and called it in, i was told i would have to wait three weeks as there was a labor problem. The serviceman came in may and could do nothing to repair the loud knocking noise so i called back to service and asked to have it exchanged but ...
This is a complaint about customer service at Searsin the Oshawa Center, but I believe it is a company wide issue. The wait times to checkout are unacceptably slow. There have been several occurances similar to my rediculous experience today. I believe it is systematic and solvable so please ...
Did you know that Sears charges a 20% restocking charge if you return an unopened item? I bought some vacuum cleaner bags from Sears in Rexdale, Toronto and it turned to be the wrong ones so I went to return them unopened and they charged me a 20% restocking charge. Walmart and Home Depot don't do ...
Sears failed to deliver goods as promised, after charging my Visa for the goods. I ordered a waffle iron on line December 1. The order went through on my Visa December 5. Delivery was set for December 15. December 15, nothing happened. At the end of a long day of waiting, I called and was told they ...