We recently had a person claiming to represent Reliance come to our house in Markham stating they needed to verify the water heater labels to ensure they were valid. This person asked to come into the house and do an inspection. We declined stating we had no notice of this in writing and were ...
I have had reliance to my home to fix my furnace 5 times in one month. They have been unable to diagnose the problem but were able to get it to work for a short time The first tech thought it might be the Gas valve but when he got it working said it must have been something electrical The next tech ...
It's Saturday morning. I'm sitting in a freezing cold house as my furnace stopped working last night around eleven o'clock. I pay more than fifty dollars a month to rent the furnace and have free service and repair with that payment. After being on hold for twenty minutes just to reach a ...
3 weeks ago I received my bill in the mail. It included a new charge for a protection plan on our Furnace and Air Conditioner. No one authorized this charge and since we purchased a new furnace and air conditioner from another company I didn't see the need to have protection on those two items. ...
The water heater started leaking on Friday, was noticed on Saturday when after running the tap for more than 5 minutes, did not get hot water. Called Reliance Home comfort and vide their Ref # RNT 3277344 and informed them that the tank is leaking from inside, the lady told me that they will fax ...
Letter sent to reliance detailing our complaint/ordeal with a supposed upgrade~ First and foremost I want to let you know that my wife and I are former employees of Union Energy/Reliance Home Comfort. Together we gave 17 years of service and left amicably due to maternity and voluntary lay-off. We ...