I purchased a lot of ebooks on the same day. Some download, but nine ebooks won't. Kobo says "they are experiencing a problem with PDF format ebooks being downloaded", but why would some download, and not others? That excuse does not make any sense and I suspect they don't even know what ...
I paid and downloaded an ebook from the Kobo Books platform on the 5th September 2013. After about 3 compliant e-mails, I still haven't received a solution or refund from Kobo. The problem is that after download, that only the first few pages could be accessed and then the e-book just stopped at ...
I am a regularly Kobo customer. On 25 March 2013 I tried to download ebooks from their website and kept getting error messages. Next day I found multiple charges from them on my credit card account. I complained and they refused to investigate until I supplied proof in the form of my bank ...