Complaint / review / scam report
The Property-X Group - Stephane Beaudoin
Business owner is offensive and abusive

One of my family members hired the Property-X Group / Snow-X to provide snow removal services and paid up-front for the entire season. They continually found the service provided by Stephane Beaudoins company to be extremely poor. In particular drivers would plow snow up to the garage doors effectively blocking cars from getting in or out. Walkways were not cleared, and often icy patches were not treated with salt or sand. I would also mention this family member is older and dealing with health issues, and had been trying to shovel and clear their own walk when the plow drivers had come and gone without doing so.

After a bad snowfall the customer contacted Mr. Beaudoin to find out when their driveway would be cleared and if one of his drivers could help shoveling out a car that was stuck in the snow. The response from Mr. Beaudoin was verbally offensive, abusive, and aggressive. His poorly written rant included a litany of profanities and focused primarily on his own money woes.

After reading his shocking response, I contacted Mr. Beaudoin to cancel the service on behalf of the customer. His response to me was also offensive and highly confrontational.

I would caution anyone looking to hire a property management or snow removal company to be wary of Property-X and look elsewhere for a provider who is both professional and customer service oriented.

Winter Woes
Ottawa, Ontario
Canada
Author: Contact with Author

Offender: The Property-X Group - Stephane Beaudoin

Country: Canada   Province: Quebec   City: Gatineau
Address: 297 St. Andre Street
Phone: 6132990670

Category: Shops, Products, Services

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