Canada-Complaints.com » Shops, Products, Services » Complaint / review: Service Intelligence - Mystery shoppe | #18033

Service Intelligence
Mystery shoppe

Was hired as a 'mystery shopper' to cash check and send money gram.

02-14-07:
Check for $2395 deposited and teller told me if there are no holds on check, funds will be deposited the following day.

02-23-07:
Money gram sent from Walmart. Per instructions for mystery shopping' I called Service Intelligence Program Coordinator rep. Joe Devere (403-383-2051) to provide money gram reference code, pin number and explain I received another check do they want it back or should I cash it for my next assignment. He said cash the check and he provided another fax number (403-397-1534) to send in my time sheet and evaluation. I tried sending and it failed. Called Joe again and left message fax did not go thru. I deposited another check for ($2395) in my acct. Went on line that night and noticed my account in the red. figured there was a hold on this check.

02-24-07:
Called bank customer service first thing AM to inquire why my acct was in the red. Bank told me the check I deposited on 02-14-07 was counterfeit. I told her I have a issue with this since 10 days passed and the bank did not notify meshe said to call the fraud unit on Monday (closed during the weekend). She also said the deposited check is in mail to me. Local police, FBI, BBB (Calgary and Georgia; 5400 Laurel Springs Parkway Suwanee, GA 30024-6056 P: (678) 513-4776), PO, etc.

02-26-07:
Both checks drawn from the same bank (www.Bank of American Fork.com). Bank of American Fork now has a fraud warning posted on their site now; and both checks have the same fax numbers but information in the letters differ somewhat:
1st letter: Program Coordinator is Joe Devere @ 403-383-2051. Person to send money is Ms. Rita Kendrick.
2nd letter: Program Coordinator is Jason Anderson @ 403-890-8207. Person to send money is Ms. Linda Thomas.

FYI: My bank did not notify me till 15 days latter that the 2nd check was counterfit... yes I do have a issue with my bank but they said 'it is customer service... they extend the money to me when I deposit a check'... please don't do me any favors.

Date:

Company: Service Intelligence

Country: Canada   Province: Alberta   City: Calgary
Address: 104 58th Ave S. E
Phone: 4033832051

Category: Shops, Products, Services

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