I purchased a residence from a financial institution that had foreclosed on the partially completed development. Shortly after the purchase, the ownership was transferred over to Plazacorp Urban Residential Communities and I was contacted to select finishes. This is where things turned strange:
- The finishes presented grossly contradicted the agreement of purchase and sale I had. I had pointed this out during the 1 selection meeting I had and was able to resolve most of the discrepancies... that is the ones I was able to identify.
- Upon completion of the selection, it was I, the home buyer, that suggested the creation of a Document of Understanding to formalize the selections made. Plazacorp Urban Residential Communities agreed and signed this document. I also signed the document.
- During the PDI process I noted a deficiency with regards to a staircase installed. The signed agreement between myself and Plazacorp Urban Residential Communities states that the staircase should be constructed of oak. Currently the staircase is Pine plywood.
- Plazacorp Urban Residential Communities considers this a valid substitution as they feel it is of equal or higher quality.
Pine plywood is the same quality as oak? I beg to differ. A signed agreement is an obligation. Stand up and honor your obligations, Plazacorp Urban Residential Communities.
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