Canada-Complaints.com » Miscellaneous » Complaint / review: E Savings Club/Acai Berry - Unauthorized Charges to Credit Cards | #9328

E Savings Club/Acai Berry
Unauthorized Charges to Credit Cards

Okay. You ordered Acai Berry Pills online. You may still be receiving them, you may not, but whatever, your Credit Card continues to be charged $8.51USD a month for a "service" that you know nothing about. It should be called a disservice.

I only noticed this insidious little amount being applied to my credit card when it was the only item on the statement. It had been charged to me for a number of months, even though I had called the number provided with my first shipment of Acai Berry pills to cancel. I was peeved that this was a kind of subscription to Acai Berry pills, which wasn't made clear in the original ad.

As it turns out, you have also "agreed" (you know where you click on "I Have Read and Agree to Terms and Conditions", even though you haven't) to this monthly charge for some kind of service you will never have benefit of.

I called my bank, which is Scotiabank, with whom I've dealt for over 25 years. My hero today is Nick, their customer service rep., who went above and beyond for me. He called E Savings Club and we conferrenced. Apparently, there is another cancellation required. My first cancellation was just for the pills. I needed to also cancel my subscription to this "service".

Folks, we have got to be more careful. Get a PayPal account if you plan to purchase stuff online. That's an easy fix. People out there are brainstorming on how to get your money without much effort. Okay. I've read ten messages from ten different people, all being charged the equivalent of $10. a month C$. How many others? Big dollars are funneled into hands that haven't earned it. Let's foil them by being a little more careful in future.

Cancel the card you used for this transaction. Call your banking institution. If they're worth their salt at all, like mine (YAY NICK!), they can help you.

Mine got a refund for me (Again, YAY NICK - YOU'RE MY HERO). Not for all of it, but way better than a kick in the pants, let me tell you.

Date:

Company: E Savings Club/Acai Berry

Country: Canada   Province: British Columbia   City: Vancouver

Category: Miscellaneous

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