Complaint / review / scam report
Maria Zantinge, Marbilus Cattery
Ripoff cattery dishonest practices

On September 9, 2004, I purchased what was supposed to be a purebread registered seal point (pet class) himalayan kitten from Maria Zantinge/Mabilus Cattery. This kitten was sold as being litter registered and vet checked. The "blue slip" for the registration was to be handed over once proof of neuturing (between 6-12 months) was submitted. I was not given a CFA litter registation number at the time of sale as I had no knowledge it was required - I only have a signed contract saying the kitten was litter registered.

The cat was nuetured at exactly 6 months of age (January 6, 2005) as was agreed to in the signed contract. At that time it was also discovered that the cat had a cryporchid (undecended) testicle, making the surgery much more extensive/expensive (requiring 14 abdominal stitches). At that time I did not persue the cryporchid issue and immediately submitted (by mail)the neutering reciept to obtain the "blue slip".

On January 20. 2005, I phoned Maria Zantinge to inquire about my not recieving the blue slip to date. I was told at this point that she had not recieved my letter (reciept for neutering). On confirming her mailing address it was discovered that I did not have the PO number on the address which was required for her mail delivery. (This PO number had not been supplied with any of the documentation she had supplied me with when the cat was originally purchased).

During the converstion with Maria Zantinge she disclosed that she had yet to register the litter so there would be about a 4 week delay in my obtaining the blue slip. I expressed I was disappointed as the kitten was sold as being already litter registered. (This seemed to be a selling point when purchasing the kitten as I had informed her that I was looking at another himalayan kitten that was not registered.) I asked her to please have the litter registered right away and I would be sending her another copy of the "neutering reciept" immediately (using the PO number on the address). "Registered Himalayan Kittens" are still intermittently being advertised for sale in the Kitchener-Waterloo Record by this woman/cattery.

When mentioning to Mrs. Zantinge about the undecended testicle, she stated that when kittens where small the testicles sometimes move up and down so this is what probably happened and the reason the vet had not noticed it. It was then I described how far up in the abdomen the testicle was found and that what she was suggesting wasn't likely.

It has now been over 5 weeks since the last time I was able to contact Mrs. Zantinge and to date I have not recieved the blue slip to complete the final registration for my cat. I know she recieved the copy of the neutering reciept as I sent it registered mail and have a copy of the delivery confirmation. I had also stated in the last letter to Mrs. Zantinge that if there where to be any further delays I would appretiate her letting me know ASAP.

Janice
Kitchener, Ontario
Canada
Author: Contact with Author

Offender: Maria Zantinge, Marbilus Cattery

Country: Canada   Province: Ontario   City: Palmerston
Address: P. O. Box 435, 250 Main Street East
Phone: 5193433275

Category: Miscellaneous

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