» Furniture & Equipment » Complaint / review: The Brick - Damaged bed | #8419

The Brick
Damaged bed

Well what can I say. The Brick has been the worst experience I have EVER had. In March my husband and I purchased a bedroom suit. The first bed was damaged with a large split in the wood down the headboard and footboard. We returned bed number one. Only to after many many weeks get bed number two. Again large cracks in the head board and foot board. Again waitting for bed 2 for many weeks. We recieved it and again large cracks on the head board and side rails were missing the Cherry stain. We again made many phone calls to the store that messages never got to the manager, calls never were returned. This went on for months. Finally got a hold of the manager who said that after six months of this we would be given some compensation for our problems. We are now on bed number three and 8 months later. This bed also has damage to it. When we went into the store to speak to the manager face to face. I noiced our two returned beds in the clearance section for 300.00 off so 1800.00. WOW WHAT A DEAL. The big compensation was 100.00 for all of our trubbles BIG DEAL. Oh yah and did I mention that the repair man that came to look at the damaged bed was hitting on my Mother in law. Yes in my bedroom with my three kids around. My 72 year old Itallian Roman Cathlic Mother In law.(HOW CREEPY CAN YOU GET) He actually asked her if there was a MR... in the picture. MY GOD. Any way that's our BRICK story. So excitted for the new Leons store to open in our community!!!


Company: The Brick

Country: Canada

Category: Furniture & Equipment


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