Bought a fridge Nov.1/09 with no extended warranty. Started having issues app. 3 mths ago, water leaking into crisper. Have had it fixed 4 times, once including replacing back control panel and 3 times replacing or extending channel in which water runs or channels with a glorified duct tape. Called last wednesday Oct 6th said would email or call within 48-72 hrs, same on Oct.11, and also Oct.13. still no word. Warranty is running out and we're stuck with this!