This company seems to be the perfect one stop shop for everything you need to make that special day truly memorable. Unfortunately, it will prove to be memorable for all the WRONG reasons. Mr Carl Manning and his staff (Filomena etc..) are extremely unprofessional and completely disorganized. Each meeting proved to be pointless, appointments are consistently broken and the claim to be affordable in comparison proves to be a total lie. While Carl seems charming, disagree with anything he has to say and watch his time bomb hit self destruct. It is 10 days before our wedding and NOTHING has been done. We have not seen sample centre pieces or bouquets, wedding decor or anything. The price keeps changing, even though the contract states something different. Being such an important day, and the flowers are so integral, we decided that seeing as nothing has been done to date, it was time to make alternative plans. Filomena wanted to change the cost of our centrepeices and our beautiful Hydrangas to CARNATIONS?!?! When we obviously would not agree she claimed that she would not lose her shirt over our business and encouraged us to cancel our flowers... which is exactly what we did. No calls were returned for over a week (keep in mind this is within a 3 week window of our wedding) and all the excuses were exhausted. We needed to cancel, confirm our other arrangements, but now Carl says we wont get our deposit back? Is he serious? It was them that encouraged us to cancel the flowers only weeks before the wedding. They probably assumed that we wouldn't be able to make alternative arrangements this quickly, and that we would just pay the additional costs and settle for the ugly flowers. BEWARE, this company is a Brides nightmare. Carl decided to return our call (inappropriately) at 9 PM only to yell at the soon to be bride, putting her in tears, and still not offering any solutions. This is one headache that everyone should avoid. I would never refer them to anyone.
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