Hello,
I am noticing my complaints from the ComplaintsBoard.com being posted on other sites that I did not post on.
Whoever this poster is and for whatever reasons this person has posted my information with my name I am not aware.
What I believe this person’s intention is (whoever they are) trying to incriminate me for conflict of interest. They are trying to make it “look like” I am continuing to post complaints while having a business relationship with the establishment.
I have decided unwillingly to continue to do business with Global Wedding & Events Co. As of Dec 31st and have not posted anything since. Any posts after this date are not mine.
The only reason I have chosen to continue doing business with this company is because they refuse to give me back my $1500.00 deposit without going to court. I am also unwilling to give my money away by force. I have spoken to the Ministry of Consumer Protection and they have pointed out that I am able to cancel my contract based on the Consumer Laws of future performance, please see below.
I Christy Luu do not authorize any post past December 31st 2008. I request to have any of my posts after this date removed. Whoever this person is, they has stooped far below ethical standards.
Thank-you,
Christy Luu
Note that Ministry of Consumer Protection’s First step is mediation. With enough complaints businesses can be investigated as well as have their business license pulled.
> Subject: Global Weddings & Events Co Inc. - File No. 373365
> Date: Tue, 20 Jan 2009 10:26:18 -0500
> From: Jacqueline. [email protected]
> To: [email protected]
>
> Dear Ms. Luu,
>
> Further to our telephone conversation yesterday, I would suggest that
> you send a letter to the company, via registered mail, explaining your
> concerns, the resolution you are seeking and a request for a response
> with in 5 to 10 business days. For your convenience, I am hereby
> sending you a link to two sample letters of cancellation from our
> website:
>
> https://www.gov.on.ca/mgs/graphics/stel02_185403.doc
>
> https://www.gov.on.ca/mgs/graphics/stel02_185401.doc
>
> Also, the sections of the Consumer Protection Act, 2002, that I was
> mentioning during our conversation yesterday could be found at the
> following internet links:
>
> https://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e
> .htm
>
> https://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e
> .htm#BK26
>
> https://www.e-laws.gov.on.ca/html/regs/english/elaws_regs_050017_e.htm#BK
> 29
>
> Should the company fail to reply to your letter, you have the right to
> file a complaint with our offices, the Consumer Services Bureau. Our
> bureau attempts to resolve disputes between consumers and businesses by
> way of mediation. These mediation services exist primarily to provide
> consumers an opportunity to try to resolve their disputes with a
> business before either party decides to initiate legal action.
>
> Accordingly and in order to properly deal with your concerns, I would
> suggest that you complete and submit to our offices the complaint form
> from our website at www.gov.on.ca/MGS/en/ConsProt/STEL02_045922.html
> Also, mail to us copies of any of the following documents that you may
> have:
>
> 1. Your purchase/contract agreement.
> 2. Any correspondence between the company and you.
> 3. Any receipts or financial transaction records.
> 4. A contract disclaimer provided by the company.
> 5. Copy of the mentioned letter sent to the company.
> 6. Copy of the registered mail receipt for the letter you sent to the
> company.
> 7. Etc.
>
> Once your file is assign to an officer, we would forward your complaint
> and its supporting documentation to the company, along with a letter
> from our offices, requesting a response. Upon receipt of a response, we
> will notify you in writing.
>
> Please note the Consumer Services Bureau cannot force a company to
> resolve your complaint or give you compensation. Therefore, if a
> settlement cannot be reached, you may consider discussing the issues
> with legal counsel or your local Small Claims Court office.
>
> If the company does not reply or resolves your complaint and you wish
> that our bureau provides you with mediation services, please send the
> above-mentioned documents by e-mail at [email protected]
>, by facsimile at 416-326-8665 or by
> regular mail to Ministry of Small Business and Consumer Services,
> Consumer Protection Branch, 5775 Yonge Street, Suite 1500, Toronto,
> Ontario M7A 2E5.
>
> Please note that if we do not receive the above-requested documentation,
> we would assume this matter has been resolved.
>
> For information about our ministry's legislation, which includes your
> rights and responsibilities as a consumer in the marketplace, please
> visit our website at
> https://www.gov.on.ca/mgs/en/ConsProt/STEL02_045905.html
>
> We hope that you find the above information useful and thank you for
> bringing your concerns to our attention. Should you have any questions
> or concerns, please do not hesitate to contact our offices directly at
> 416-326-8800 or 1-800-889-9768.
>
> Yours truly,
>
>
>
> Jacqueline Meyer
> Consumer Services Officer and
> Acting Coordinator Inquiry and Information Services
> Consumer Services Bureau
> Consumer Protection Branch
> Ministry of Small Business and Consumer Services
> 5775 Yonge Street, 15th Floor
> Toronto, Ontario M7A 2E5
> Tel: 416-326-8611
> Toll Free:1-800-889-9768
> www.ontario.ca/consumerprotection
%%%%%%%%%%%%%_
Subject: RE: Global Weddings & Events Co Inc. - File No. 373365
Date: Tue, 20 Jan 2009 11:18:37 -0500
From: Jacqueline. [email protected]
To: [email protected]
Dear Ms. Luu,
Companies and Personal Properties Security Branch at the Ministry of Government Services is the branch of the Government of Ontario that registers and licenses businesses in Ontario. They could be reached at 416-314-8880 or at 1-800-361-3223.
Regarding your question about obtaining information about our records as permitted under the Freedom of Information and Protection of Privacy Act, 1999; I would suggest that you contact the Freedom of Information and Privacy office for our Ministry at 416-326-8463. Staff at that office will advise you of the process and how to put your request forward.
Thank you for bringing your concerns to our attention.
Yours truly,
Jacqueline Meye
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