Complaint / review / scam report
Clarks Shoes
Shoe Sole disintegrates

I purchased a pair of Clarks Sunbeat Sandals in size 5 last fall upon recommendation from a friend who is an ardent fan of these shoes. I wore my sandals for the first time today (2011 July 01) and within half hour of wearing them, the Sole disintegrated! I wore these sandals thinking that I would be wearing a comfortable pair of shoes while walking around enjoying Canada Day festivities. Instead, I spent my afternoon being extremely uncomfortable and embarrassed while walking around in sandals that were falling apart. Sadly, I wore them on a day that all stores were closed so I couldn't even buy a replacement pair of sandals. These sandals ruined my day.
I cannot believe that these shoes, which are not inexpensive, would be of such poor quality. When I purchase shoes from a reputable brand, I expect them to last at least 2-3 years, especially sandals, which I wear only 3-4 months per year.
I have taken pictures to show just how badly the sandals fared during their very first wear and shall email to Clarks Canada if I can find an email address.
I am hoping that Clarks will rectify this problem and reimburse my money for these &! ^%#! sandals. I am awaiting a reply from them.
Author: Anonym

Offender: Clarks Shoes

Country: Canada   Province: Ontario

Category: Clothing & Footwear

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