Canada-Complaints.com » Cars & Transport » Complaint / review: Esso - Rude, racist remarks made by clerk | #3655

Esso
Rude, racist remarks made by clerk

My mother went into the Esso station on Hwy 47 in Goodwood to get some gas. My mother forgot her debit card so she was only able to purchase $ 6.00 worth of gas and was only able to pay with pocket change. When she went into the store to pay she apologized for the change. The gentle man working behind the counter started to yell at her saying he would not accept her money. She explained that she did not have her debit card and only had the change. He yelled at her telling her that the money had to be rolled (which there was not one particle type of change or amount to roll). Then he told her that he didn't want her kind around here. When another customer approached the store he told her not to say anything "don't you say a word" was what he said. My mother said I am sorry but money is money and that she would never buy gas there again and maybe never at another ESSO again. I am seriously considering writing the local and City wide paper with this story. I truly think you should look into this matter this man may run a store but he is directly representing your business. I hope to here from you regarding this matter.

Thank you,

Amanda Banks.

Date:

Company: Esso

Country: Canada   Province: Ontario   City: Goodwood

Category: Cars & Transport

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