Complaint / review / scam report
Economy Lube
They charged double the price they promise for oil change

This is my first time to TRY Economy Lube and I had my 1998 subaru outback oil changed. At first I just wanna have normal engine oil change and I expected the price would be under 30 dollars because as usual when I was doing it in Toronto, I paid $25. They looked at my car, said my car is in a very bad shape, "the lube are very very dirty..., ...need to be change, better do it, good for the summer" and suggest me to do a list of maintainance about 7-8 things including AWD oil change, transmission oil change($149), clean the engine, ...coolant(I've just added), air filter, something work together with the air filter..., ...I don't know, 2 workers there just crazy upselling...I was wondering how do they know the oils are dirty by just looking at it less than 2 minutes? I consider my car got a bit of mileage and I decided to do AWD oil change that they priced it $79x2 and discounted for me to $59x2, While they are doing it, I finally got the bill before tax for 215.32!!! Plus tax 243.32!!! The engine oil change charged $35, AWD oil change charged $180!!! (not 59X2? ) Including tax $243.32 for a simpily 15 minutes oil change!!! They "said" in my receipt that they put 2 additives into both front diff and rear diff lube change, the guy who tell me the price($59x2) never mention about the additives (totally 60 dollars more! do these not counted as part of the AWD oil change? ) They are expensive! The final price was way more than I expected, I'm just a student, What a Ripeoff! What's funny is they have a service check list on the receipt saying they have checked the tire press, coolant, transmission, air-filter.... ALL GOOD, so why ask me to change? Did you really checked them in such a short time?

Even just for the engine oil change, I don't think this economy lube has used a better lube than the store that I went in Toronto! Luckly I didn't foolish enough to do all they suggested, or I don't know I many additives they can possibily used.

Toronto, Ontario
Author: Contact with Author

Offender: Economy Lube

Country: Canada   Province: Ontario   City: Kitchener Waterloo
Phone: 5197462677

Category: Cars & Transport


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