Canada-Complaints.com » Business & Finance » Complaint / review: Privacy plus - Unauthorised billing | #8623

Privacy plus
Unauthorised billing

I wish I had read this board before registering for a FREE credit report!

Fortunately I noticed a charge for $12, 95 on my credit card. I called and they immediately cancelled and refunded my money. However, I noticed that a charge arrived the next month! (In fairness I suspect my cancellation was after their billing date) I called again, and this time had to speak to a supervisor who confirmed my account had been cancelled and that I had been billed twice and credited once--she has promised to refund this second amount.

However, I am curious--most of us would like to see what's on our credit report; but how many of us need a monthly service costing $150 a year? (I see some people were charged double.) Clearly this company is working the odds -- 10-20% of people do not question items on their bill.

The credit card companies have aggressively worked at making it impossible for the Russian music sites (which are legal in Russia..and not illegal in Canada!) which hurt the big music companies, but gladly work with this sleezy company who hurt only the little guys like you and me?

Date:

Company: Privacy plus

Country: Canada   Province: Alberta

Category: Business & Finance

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